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Privacy StatementPrivacy Policy – Cambridge Academy of Languages & GreensouthPrivacy Statement

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  • Privacy StatementPrivacy Policy – Cambridge Academy of Languages & GreensouthPrivacy Statement

Cambridge Academy of Languages, an educational institution domiciled in the city of San Juan de Pasto, acts as the Data Controller for the personal data collected by its subsidiary Greensouth, a sustainable and inbound tourism agency located at Carrera 37 # 19b – 35, Edificio Hito, Local 3.

This policy has been developed in compliance with Statutory Law 1581 of 2012, Decree 1377 of 2013, Judgment C-748 of 2011, and other applicable regulations on the protection of personal data in Colombia.

1. Purpose of Data Processing

Personal data collected by Cambridge Academy of Languages and Greensouth will be processed for the following purposes:

  • To manage reservations, itineraries, and travel services offered by Greensouth.
  • To communicate with clients, students, and participants regarding services, events, and activities.
  • To provide information about new programs, products, and services.
  • To comply with contractual, legal, and regulatory obligations.
  • To ensure the safety of travelers and participants in tourism activities.
  • For administrative, academic, financial, and commercial purposes related to the institution and the agency.

2. Rights of Data Subjects

In accordance with Colombian law, data subjects have the following rights:

  1. To know, update, and rectify their personal data.
  2. To request proof of consent for the collection and processing of their data.
  3. To be informed about how their personal data is used.
  4. To file complaints with the Superintendence of Industry and Commerce (SIC) regarding violations of data protection regulations.
  5. To revoke consent or request the deletion of their data when appropriate.
  6. To access their personal data free of charge.

3. Data Processing Principles

The processing of personal data will always be carried out under the principles of:

  • Legality
  • Purpose
  • Freedom
  • Truthfulness and quality
  • Transparency
  • Restricted access and circulation
  • Security
  • Confidentiality

4. Data Sharing and Transfers

Personal data may be shared with external providers involved in Greensouth’s services (such as transportation, accommodation, and food suppliers), always ensuring compliance with applicable data protection standards.
Data transfers abroad will only take place when necessary and in compliance with Colombian law.

5. Security Measures

Cambridge Academy of Languages and Greensouth adopt administrative, technical, and physical security measures to prevent unauthorized access, loss, alteration, or disclosure of personal data.

6. Data Retention

Personal data will be retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Procedure for Exercising Rights

Data subjects may exercise their rights to access, rectify, update, or delete their data by sending a written request to:

  • Email: [Insert official contact email]
  • Address: Carrera 37 # 19b – 35, Edificio Hito, Local 3, San Juan de Pasto, Colombia
  • Phone: [Insert official contact phone]

All requests will be processed in accordance with the terms established by Colombian data protection law.

8. Policy Updates

This policy may be updated or modified at any time to adapt to legal, operational, or technological changes. Any modifications will be published through official communication channels.